FAQ

Q. Do we have to pay a deposit at the time of the booking?
A. A 50% deposit is required at the time of the booking to secure it.  The balance is due on departure

 

Q. Are you open all year?
A. We are open from 1st April – 1st October

 

Q. What time can I check in?
A. Check in time is between 3pm – 5pm

 

Q. What time is check out?
A. Check out time is 10.45am

 

Q.Can we bring our dog with us to stay?

A.  Duncraig Castle welcomes guests who wish to bring their dog with them.  If you wish to bring your dog with you there will be a £20 supplement per room per night

 

Q. Do you serve evening meals at the Castle?
A. We do not serve evening meals at the Castle.  There are many great restaurants and pubs in the nearby village of Plockton

 

Q. Is there a bar at the Castle?
A. There is no bar at the Castle

 

Q. Is there wi-fi at the castle?
A. There is internet access in all of the rooms and is free of charge so be sure to bring your laptop with you

 

Q. What is your cancellation policy?
A. We require a 50% deposit of the value of your stay to secure your booking.  Should you cancel less than 21 days before the date of your first nights stay, we will retain this deposit.  If you are able to cancel your booking more than 21 days prior to your first nights stay, we will refund the deposit to you