FAQ

Q. Do we have to pay a deposit at the time of the booking and what is the cancellation policy?
A. Deposit: one night deposit is required on all bookings
Cancellation policy: 14 days
If cancelled within 14 days of the arrival date, full room costs are charged
If cancelled before 14 days of arrival date a refund will be given on any deposit taken
Q. Are you open all year?
A. We are open from March – September
Q. What time can I check in?
A. Check in time is from 3pm
Q. What time is check out?
A. Check out time is 11am

Q.Can we bring our dog with us to stay?

A.Duncraig Castle welcomes guests who wish to bring their dog with them

Q. Do you serve evening meals at the Castle?
A. We do not serve evening meals at the Castle.  There are many great restaurants and pubs in the nearby village of Plockton
Q. Is there a bar at the Castle?
A. There is no bar at the Castle, no porter or 24 hour reception.  This is our family home
Q. Is there wi-fi at the castle?
A. There is wi-fi in all of the bedrooms and is free of charge